What are the shipping times for your products?
We take 1-3 days to process your order and then 7-15 days to deliver it to you.
Do you ship anywhere in the world?
Yes, we do. We ship worldwide.
Where do we ship from?
We work with different suppliers all over the world. We always control the the quality of our products and regularly change suppliers to bring the best quality possible.
Do you provide tracking information?
Yes, please wait 3 days after your order and ask us via email at email address email@example.com
I have received a damaged item. What can I do about it?
We are sorry to hear that. Simply send us an image of the damaged item explaining the issue to the email address:firstname.lastname@example.org and we will send you a similar replacement item as soon as possible.
Do you have a refund policy?
We do our best to resolve any problems that our customers may encounter with their online items. If you still wish to receive a refund on your order, we can of course complete the reimbursement, the refund request should be made within 30 days of the date of the order. For more information, please read more about our refund policy link to the refund policy. We are here to help and serve you. If you have any question, please contact us: